Testimonials

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"Everytime I call my questions are answered."

~ Sheryl Walter, customer since 2009

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"Always attentive to insured needs. Assessed client needs to assure they have the product best served to them. Goes above and beyond any insurance agent with whom I have ever worked. "

~ Susan Kellner, customer since 2012

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"Great customer service"

~ Toni Jackson, customer since 2014

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"Very easy to get policy changes performed. Either with Nationwide or Difranco Insurance. Staff at Difranco Insurance treats me personally as if family."

~ John Filby, customer since 2007

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"Easy to get a hold of you and you do what you say you’re going to do."

~ Anne Adelman, customer since 2006

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"Quick response. Patient and understanding. Clear explanations "

~ Juel Leonard, customer since 2004

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"I have been a customer of DiFranco Insurance for many years, and always have received the top notch customer service. I highly recommend them to anyone looking to Home and Auto insurance. "

~ Chad Simmerson, customer since 1993

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"Michael and his staff are extremely helpful when inquiring or making a change in existing insurance policies. When asking questions to the staff, everyone treats your thoughts with insight on how to make it the best for you moving forward"

~ Gretchen Wolfe, customer since 2009

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"Any problem or question is address immediately."

~ Cheryl Breedlove, customer since 2003

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" The time given to review my insurance policies is much appreciated. We were able to save some more money. Any questions I have I get an immediate response. Extremely friendly and helpful staff."

~ Shannon Lappert Jr, customer since 2009

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'Our company has been a customer of DiFranco insurance for a very long time. We have always received prompt, friendly attention every time we have any interaction with their offices and we would highly recommend them. "

~ Mary Caputo, customer since 2009

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"Good communication."

~ Customer since 1995

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"Took care of my Insurance Need in a timely manner."

~ Michael Cable, customer since 2019

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"Just talked about it last night with friends. Have covered all our issues in a timely manner and never any problems. That says alot about an insurance Co. !"

~ Customer since 2011

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"Been a customer for a long time. We have found Mike and his team to always make sure we are taken care of and have the best rates available. "

~ Nancy Branem, customer since 2009

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"Always just a phone call away and speedy results when needed ."

~ Mike Pasko, customer since 1998

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"You always are very thorough in helping people and making people feel welcome."

~ Jordin Manning, customer since 2017

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"Upon talking to Mr. DiFranco after an accident, he guided me through exactly what I needed to do to get into a rental and start the estimate and repair process as soon as possible. I am very grateful for that. "

~ Barry Lee, customer since 2015

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"Personalized service! "

~ Jonathan Strazinsky, customer since 2018

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"Good service... you talk to me like a human being and not like a salesman. You clearly described the differences in my health insurance and made a recommendation when I asked for one."

~ Mark Derry, customer since 2010

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"Fair Honest Direct"

~ Martin Gale, customer since 2015

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"Service levels are top notch and everyone I come into contact with is knowledgeable, polite, and efficient."

~ Michael Sweeney, customer since 2009

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""You respond quickly and answer all questions Howard Adelman, customer since 2009"

~ Howard Adelman, customer since 2009

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"When we need help, you guys are usually quick to respond! We get the feeling that our loyalty over many years is appreciated."

~ Customer since 2001

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"The type of service that I consistently receive and the time that is always taken to ensure that I understand all that is connected to my policies and all the benefits that I can take advantage of is primary! You never fail."

~ Kimberly Manning, customer since 2017

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"I have been with nationwide insurance many many years. I have worked with Michael Defranco since that time. Nationwide has Provided outstanding customer service. Always very informative, kind., and quick to respond. I can't see myself working with anyone else. "

~ Mirta Casto, customer since 2009

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"Always willing to help find the best plan and prices for our family! Thank you!"

~ Michelle Wiece, customer since 2017

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"The team at DiFranco has always treated me great! I highly recommend them!!!"

~ Brandy Arotin, customer since 2011

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"My farm, auto and investment policies have been with Nationwide for a long time. I appreciate the coordination and effort between The Ohio Farm Bureau and Nationwide Insurance, as farm and auto insurance needs have changed over the years Nationwide has worked with farmers to help keep policies affordable. Mike Difranco and his team work together well and I highly recommend them."

~ Robert Sage, customer since 2004

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"I can't say enough bout Mike and his staff. They are always there for us, respond to our calls within an hour (oftentimes, within minutes). Nationwide is a great company and they should the thrilled to have Michael and his staff represent them. Roger and Sylvia Kramer"

~ Roger Kramer, customer since 2009