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“ I appreciate the quick responses to any questions or claims I have. Mike and his team are always ready to help. ”
~ Dan Taussig, customer since 1992
“ Always there when I need them, and always looking out for my best interests. Highly recommended! ”
~ Stevie D., customer since 4/6/1982
“ Have always answered our questions and been prompt with any claims. ”
~ Rick W., Customer since 2000
“ GREAT CUSTOMER SERVICE ”
~ Rob Young, customer since 1995
“ Staff is very professional and prompt. ”
~ Rainer M., Customer since 2015
i have been with you over 30 years you and your staff are efficient, knowledgeable, quick to respond and honest, ”
~ Adelio D., customer since 12/12/1968
“ Understanding the needs of vets ”
~ Leroy T. costumer since 2019
"Mike and his associates are extremely friendly and helpful. Whenever I have an issue or question, they are quick with assistance. Even the smallest of requests they respond to quickly, always treating it like their #1 priority. "
~ Joshua Neidus -custumer since 2015
"Friendly and reliable service - over 30 years as a customer and never had any issues. My children are now Nationwide customers with Mike DiFranco!"
~ Rodger Gergacs, customer since 1996
"Always respond quickly and answer questions in a way that helps me understand my coverage. Really appreciate it. "
~ Judith Toth, customer since 1993
"Everytime I call my questions are answered."
~ Sheryl Walter, customer since 2009
"Always attentive to insured needs. Assessed client needs to assure they have the product best served to them. Goes above and beyond any insurance agent with whom I have ever worked. "
~ Susan Kellner, customer since 2012
"Great customer service"
~ Toni Jackson, customer since 2014
"Very easy to get policy changes performed. Either with Nationwide or Difranco Insurance. Staff at Difranco Insurance treats me personally as if family."
~ John Filby, customer since 2007
"Easy to get a hold of you and you do what you say you’re going to do."
~ Anne Adelman, customer since 2006
"Quick response. Patient and understanding. Clear explanations "
~ Juel Leonard, customer since 2004
"I have been a customer of DiFranco Insurance for many years, and always have received the top notch customer service. I highly recommend them to anyone looking to Home and Auto insurance. "
~ Chad Simmerson, customer since 1993
"Michael and his staff are extremely helpful when inquiring or making a change in existing insurance policies. When asking questions to the staff, everyone treats your thoughts with insight on how to make it the best for you moving forward"
~ Gretchen Wolfe, customer since 2009
"Any problem or question is address immediately."
~ Cheryl Breedlove, customer since 2003
" The time given to review my insurance policies is much appreciated. We were able to save some more money. Any questions I have I get an immediate response. Extremely friendly and helpful staff."
~ Shannon Lappert Jr, customer since 2009
'Our company has been a customer of DiFranco insurance for a very long time. We have always received prompt, friendly attention every time we have any interaction with their offices and we would highly recommend them. "
~ Mary Caputo, customer since 2009
"Good communication."
~ Customer since 1995
"Took care of my Insurance Need in a timely manner."
~ Michael Cable, customer since 2019
"Just talked about it last night with friends. Have covered all our issues in a timely manner and never any problems. That says alot about an insurance Co. !"
~ Customer since 2011
"Been a customer for a long time. We have found Mike and his team to always make sure we are taken care of and have the best rates available. "
~ Nancy Branem, customer since 2009
"Always just a phone call away and speedy results when needed ."
~ Mike Pasko, customer since 1998
"You always are very thorough in helping people and making people feel welcome."
~ Jordin Manning, customer since 2017
"Upon talking to Mr. DiFranco after an accident, he guided me through exactly what I needed to do to get into a rental and start the estimate and repair process as soon as possible. I am very grateful for that. "
~ Barry Lee, customer since 2015
"Personalized service! "
~ Jonathan Strazinsky, customer since 2018
"Good service... you talk to me like a human being and not like a salesman. You clearly described the differences in my health insurance and made a recommendation when I asked for one."
~ Mark Derry, customer since 2010
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